Learner Resources-BSB20120 Certificate II in Workplace Skills SIT other professionals and third party

other professionals and third party referrers FNSINC411 Conduct work according to professional practices in the financial services industry Elective units BSBCUS501 Manage quality customer service FNSCUS502 Monitor client requirements FNSCUS503 Review business performance BSBMKG501 Identify and evaluate marketing opportunities BSBSLS502 Lead and manage a sales team BSBINN502 Build and sustain an innovative work environment BSBMGT516 Facilitate continuous improvement * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBMKG439 Develop and apply knowledge of communications industry BSBMKG433 Undertake marketing activities BSBCMM411 Make presentations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTNWK425 Build small wireless local area networks ICTTEN417 Install

implement and test enterprise communication solutions ICTNWK540 Design

procedures and programs to meet legislative requirements BSBSUS301 Implement and monitor environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSB20120 Certificate II in Workplace Skills SIT other professionals and third partyOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all