Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking
Core units CHCCOM002 Use communication to build relationships CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCGRP002 Plan and conduct group activities CHCLEG001 Work legally and ethically CHCMHS001 Work with people with mental health issues CHCMHS007 Work effectively in trauma informed care CHCPRT025 Identify and report children and young people at risk CHCYTH013 Engage respectfully with young people CHCYTH014 Work effectively with young people in youth work context CHCYTH015 Support young people to create opportunities in their lives CHCYTH016 Respond to critical situations CHCYTH022 Provide services for the needs and circumstances of young people HLTWHS001 Participate in workplace health and safety Elective units CHCAOD001 Work in an alcohol or other drugs context CHCAOD004 Assess needs of client with alcohol and other drugs issues If you require RPL Kits with comprehensive benchmarking
assemble and dismantle utilities industry components UEERE0001 Apply environmentally and sustainable procedures in the energy sector UEERE0019 Maintain safety and tidiness of remote area power supply systems UEERE0023 Work safely with remote area power supply systems UEGNSG710 Read and record meter readings UEPOPS044 Liaise with stakeholders UETDREL006 Work safely in the vicinity of live electrical apparatus as a non-electrical worker Elective units MEM11011 Undertake manual handling UEECD0020 Fix and secure electrotechnology equipment UEECD0051 Use drawings
Units of competency PSPGEN048 Support workplace coaching and mentoring PSPGEN053 Provide leadership * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units MSFGN2001 Make measurements and calculations MSMSUP102 Communicate in the workplace Elective units MSMSUP106 Work in a team CPCWHS1001 Prepare to work safely in the construction industry MSFFF2010 Dismantle and reassemble furniture for finishing MSFFF2012 Prepare surfaces for finishing MSFFF2013 Maintain spray equipment and booth MSFFF2014 Apply surface coatings by spray gun MSFFF2015 Apply stains
RPL Kit-AURLTE105 Diagnose complex faults in light vehicle diesel engines PMA Units of competency SIRXCEG002 AssistOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information